True/False
Indicate whether the sentence or statement is true or
false.
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1.
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You
have a job interview with a company that you think has a casual dress policy. For the interview you
should dress conservatively just to be safe.
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2.
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When a
businessman is being introduced to a businesswoman, the man should politely wait for the woman to
extend her hand first.
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3.
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At a
business function designed to help people network and make contacts, you should plan to spend fifteen
to twenty minutes with each individual and then move on.
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4.
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Even
though you may be working on a team project together, you should never open the closed door of a
co-worker without knocking first.
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5.
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If you
work in an office with cubicles and you hear someone a couple of cubicles away ask a question that
you can answer, it's better for you to act as if you have not overheard the nearby conversation and
restrain your urge to answer.
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6.
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In your
new position you are pleasantly surprised to find that your boss is about your own age and seems to
be very friendly. The best career strategy for you would be to strive to become good buddies with
your boss.
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7.
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As a
manager, you learn that your employee Barbara must have exploratory surgery. Other employees ask you
why Barbara is missing from work. You may tell those employees who work directly with Barbara so that
they are properly informed and sympathetic.
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8.
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If a
business meeting is long and if you are not directly involved, it is acceptable for you to perform
minor grooming tasks such as combing your hair, applying lipstick, or clipping fingernails — so
long as you do it discreetly.
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9.
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You
want to send a gift, but your client's company has a no-gifts policy. You think, however, that it
would be acceptable for you to send a gourmet food basket or a subscription to a trade magazine for
the entire office.
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10.
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When
receiving a business card, you should treat it as a gift. Take a moment to study the card and perhaps
remark on its distinctive design.
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11.
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In
dealing with a phone call from an angry customer who will not calm down, you should terminate the
call as soon as possible by taking the customer's number and calling back the next day.
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12.
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If you
have caller ID and you recognize the maker of an incoming call, you should pick up the phone and
greet the caller with his or her first name to save time and project a friendly
attitude.
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13.
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At a
business lunch in a restaurant, you should place your cell phone on the table so that you can answer
it quickly without bothering patrons at other tables.
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14.
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If you
receive an e-mail message from Kevin that contains important information that Lisa should know, you
should take advantage of the forwarding function by immediately sending the message on to Lisa, thus
saving you the trouble of re-keying the important parts.
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15.
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When a
group of businesspeople is in an elevator and the door opens, the male passengers should politely
step aside and so that the female passengers can depart first.
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16.
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When
you are a business dinner guest at a fancy restaurant, you should order beer, wine, appetizers, or
desserts only if the host does.
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17.
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When
traveling abroad, you should show respect for businesspeople who are older than you by opening doors
for them and allowing them to be seated first.
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